Skip To The Main Content
Forums / MeshWorks Software / Java Runtime Environment Issue

Java Runtime Environment Issue

4 posts, 0 answered
  1. Eric avatar
    Eric
    2 posts
    Registered:
    02 Aug 2015
    05 Aug 2015
    We are excited to get started using MeshWorks.  We have installed MeshWorks however receive an error message preventing the program from launching "This application requires a Java Runtime Environment 1.7.0_55 (64 bit).  We have tried installing that version of Java as well as the latest version of Java on two different machines but continue to receive the same error.  Any advice is appreciated.
  2. vreinhardt avatar
    vreinhardt
    53 posts
    Registered:
    08 Jul 2014
    11 Aug 2015 in reply to Eric
    Hi Eric,

    Sorry you are having trouble with your installation.  Can you share what version of Windows you are using? And also whether it is 64-bit or 32-bit?

    Regards,
    -Vince
  3. Eric avatar
    Eric
    2 posts
    Registered:
    02 Aug 2015
    12 Aug 2015 in reply to vreinhardt
    Hello Vince,

    We have tried installing MW on 4 machines.  3 with Windows 8, 64 bit machines and one with Windows XP (I believe 32 bit machine) and have had the same Java message with all installations (a pop up window immediately upon attempting to launch the program). Thanks in advance for your help.

    -Eric
  4. vreinhardt avatar
    vreinhardt
    53 posts
    Registered:
    08 Jul 2014
    14 Aug 2015 in reply to Eric
    Hi Eric,

    It was nice meeting and talking to you on the phone.  I'm glad we were able to help you.  I'm posting the resolution in case other users are interested. You will want to be connected to the internet for this installation.  As we discussed downloading and right clicking the installation and selecting "Run as administrator" should allow you to install on Windows 8.  For 64-bit You will need to bypass the default Free Java Download and select All Java Versions on the left when prompted and select Windows Offline (64-bit) installation and install it.

    In the next major release Run as administrator will be the default installation and Java will be automatically bundled.

    Thanks for using MeshWorks!

    -Vince